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Assistant Crew Manager - Southampton

Date Posted:
5 November 2018

Vacancy Details

Who are V. Group?

At V.Group, our ambition is to drive the transformation of our industry and to be the leading global provider of marine support services.  Our values (The 5 C’s – We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver) are at the heart of everything we do and describe how we work and the promises that we make to our customers and each other.  We only succeed if we are enabling our customers to be successful - we aim to be a standard setter, shaping the future.  We aim to work as one global team, easy to do business with and providing a consistently high level of service.

We are always interested to speak with talented individuals - people who will demonstrate our values and deliver great service for customers, whether external or internal.

Assistant Crew Manager – what does that involve?


  • To support the Crew Manager, to ensure the smooth crewing operations.

  • Demonstrate active support of the V Ships Seafarer’s Charter and Ten Commitments


  • Communication of crew changes to vessels, recruiting agents and port agents. 

  • Making and/or co-ordinating travel and visa arrangements for joining and leaving crew in conjunction with travel department, recruiting agents, vessels and port agents. 

  • Updating of crew lists and appraisal reports in ShipSure. 

  • Making travel arrangements for sea staff to attend the office for interview or briefing and to ensure that such visits are properly documented. 

  • Provide emergency support to managed vessel seafarers as maybe necessary, including acting as ‘out of hours’ contact point for any crew travel and/or visa issues. 

  • Provide a welcoming and supportive environment when seafarers visit the office. 

  • Visit vessels and attend meetings at client offices or offsite as required. 

  • Ensure that any SMS documentation deficiencies are brought to the attention of the Crew Manager. 

  • Under the supervision of the Crew Manager, prepare the preparation of contracts for directly employed sea staff or arrange with the employer any contract preparation required. 

  • Liaise with Flag State administrations for the issue of required crew documentation. 

  • To deal with all correspondence received including the timely on forwarding of crew mail and to reply to all applications received under the supervision of the Crew Managers. 

  • Ensure seafarer data is entered accurately into ShipSure so that up-to-date information is available at all times. 

  • Escalate any issues or concerns relating to crewing operations to the Crew Manager as necessary 

Group looking for?

  • Prior crewing experience

  • Competent IT user (Word, Outlook, Excel)

  • Familiar with STCW certification requirements

  • Familiar with cruise ship operations

What can I expect in return?

V.Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.